The first set of questions will focus on the 21 June 2002 "Weather Bomb" event and damage to your property. Please answer questions 1 through 19 for your household as a whole. If your property was not damaged go to question 5.
Firstly we will focus on flood damage.
1. Did your home, contents or any of your household's other possessions suffer from flood damage?
Yes
No (Go to question 5)
2. What parts of your property were flooded?
Section
Out-buildings
Garage
House (fill in details in the next question (3))
Car
Caravan
Boat
Other (Please specify) __________________________
3. What was the maximum depth of flooding in the house as a whole?
Please enter the depth of water, if any, in each room. (Fill in all that apply on each line)
|
Number of rooms |
Depth of water in centimetres |
||
|---|---|---|---|
|
1 |
Living room |
__________ |
__________ |
|
2 |
Bedroom |
__________ |
__________ |
|
3 |
Kitchen |
__________ |
__________ |
|
4 |
Bathroom |
__________ |
__________ |
|
5 |
Basement/cellar |
__________ |
__________ |
|
6 |
Hallway/landing |
__________ |
__________ |
|
7 |
Garage |
__________ |
__________ |
4. Was your household insured against flooding damage for the following?
Building structure
Contents
Car
Boat
Caravan
Tools of trade
Landlord's responsibility
Don't know
5. Please estimate the total amount paid out (if any) by insurance company(s) for:
A: Building/structure damage: $ __________ and
B: Contents damage: $ __________, or
C: Both building /structure and contents damage: $ __________.
D: Removal of silt or debris: $ ____________
E: Vehicles/boats/caravans/trailer damage: $ ____________
F: Other (Please specify) ________________________ $ ____________
6. Did you or your household bear any financial costs as a direct result of the "Weather Bomb" event, that were not covered by insurance (excluding loss of earnings, if any)?
Yes
No (Go to question 8)
7. Please estimate the total cost of your household's expenditure (in dollars) not covered by insurance for:
A: Building/structure damage: $ __________ and
B: Contents damage: $ __________, or
C: Both building /structure and contents damage: $ __________.
D: Removal of silt or debris: $ ____________
E: Vehicles/boats/caravans/trailer damage: $ ____________
F: Other (Please specify) ________________________ $ ____________
8. How long did it take to get your home back to normal?
___________ days or ___________ months or ___________ years
9. Did you or anyone in your household have to leave your home during or after the flood?
Yes
No (Go to question 11)
10. How long was it before the whole household could live in the property again?
___________ days or ___________ months or ___________ years11. Which of the following institutions and people helped or supported your household during and/or after a flood episode, and to what level was help given?
(Tick or fill in all that apply in each line)
|
We received no help |
Volunteer help (number of hours) |
Paid help (number of hours) |
Donations received (Value in $) |
|
|---|---|---|---|---|
|
Family or friends (from another address), neighbours |
$ |
|||
|
Community groups |
$ |
|||
|
District Council |
$ | |||
|
Charities |
$ |
|||
|
Church |
$ |
|||
|
Local businesses/shops |
$ |
|||
|
Police |
$ | |||
|
Fire brigade |
$ | |||
|
Mayoral relief fund |
$ |
12. How much time in total did members of your household spend on responding to the flood and/or helping with the cleanup? (e.g. 3 people helping for 1 day each equals 3 days) (Fill in one per line)
1. Cleaning up your property: ____________ hours or _____________ days
2. As an unpaid volunteer: ____________ hours or _____________ days
3. As part of paid work: ____________ hours or _____________ days
4. Number of people capable of helping in your household: ____________ people
13. Had your household undertaken any of these flood prevention measures before the "Weather Bomb" event, and if so how much had been spent?
(Circle and fill in all that apply in each line)
|
If yes, approximately how much was spent? |
||
|---|---|---|
|
Taken out household insurance against flooding |
Yes / No |
$ ____________ |
|
Raised the floor level of your house |
Yes / No |
$ ____________ |
|
Kept ditches and drains around the property clean |
Yes / No |
$ ____________ |
|
Protected your septic tank |
Yes / No |
$ ____________ |
|
Avoided keeping irreplaceable items or goods of sentimental value on ground floor of your home? |
Yes / No |
n/a |
14. Has your household undertaken any of these flood prevention measures after the "Weather Bomb" event, and if so how much has been spent?
(Circle and fill in all that apply in each line)
|
If yes, approximately how much has been spent? |
||
|---|---|---|
|
Taken out household insurance against flooding |
Yes / No |
$ ____________ |
|
Raised the floor level of your house |
Yes / No |
$ ____________ |
|
Kept ditches and drains around the property clean |
Yes / No |
$ ____________ |
|
Protected your septic tank |
Yes / No |
$ ____________ |
|
Avoided keeping irreplaceable items or goods of sentimental value on ground floor of your home? |
Yes / No |
n/a |
15. Have members of your household ever done any of these things?
(Tick all that apply)
1 Been a member of a local community group related to flooding
2 Written letters to relevant authorities about flooding
3 Attended meetings related to flooding
4 None of these
16. How many times has your household experienced flooding above floor level in this home while living at this address, including basements but excluding outhouses and garages?
Never been flooded
One
Two
Three
Four
Five
More than five times
17. Was the "Weather Bomb" event the worst (i.e. biggest impact) flooding your household has experienced at this property?
Yes (Go to Question 19)
No
18. If not, when was the worst flooding experienced? (Please give details)
__________________________________________________________________
__________________________________________________________________
PLEASE ANSWER ALL QUESTIONS FROM HERE ONWARD FOR YOURSELF ONLY
19. Were you aware of the heavy rain warning issued by the MetService before the flood?
Yes
No (Go to question 21)
20. If yes, did your household consider taking any special actions in response to the warning? (Please give details)
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
21. Approximately how long before the flood waters entered this property did you receive the first warning?
I did not receive any warning
Less than 10 minutes
10-30 minutes
30 minutes to one hour
One to six hours
More than six hours
22. From whom did you receive warning(s)?
I did not receive any warning
District Council (includes local Civil Defence)
Regional Council (includes regional Civil Defence)
MetService
Police
Fire Service
Radio
Television
I can't remember
THE FOLLOWING QUESTIONS ARE INCLUDED TO HELP US FIND OUTWHAT YOU THINK ABOUT FLOODS.
23. How concerned are you about the risk of floods?
|
Not at all (Scale) A great deal |
|||||
|---|---|---|---|---|---|
|
I think about floods |
1 |
2 |
3 |
4 |
5 |
|
I talk about floods |
1 |
2 |
3 |
4 |
5 |
|
I get information on floods |
1 |
2 |
3 |
4 |
5 |
|
I think a flood could pose a threat to my personal safety |
1 |
2 |
3 |
4 |
5 |
|
I think a flood could pose a threat to my daily activities (e.g. work, leisure, property) |
1 |
2 |
3 |
4 |
5 |
24. Have you seen any flood hazard maps for your community?
Yes
Not sure
No
25. How prepared do you believe the following groups are for future floods affecting your community?
|
Very prepared |
Somewhat prepared |
Not very prepared |
Not at all prepared |
Don't know |
|
|---|---|---|---|---|---|
|
Your household |
1 |
2 |
3 |
4 |
5 |
|
Your community |
1 |
2 |
3 |
4 |
5 |
|
Central government Ministries (Civil Defence and Emergency Management, Health, Social Development etc.) |
1 |
2 |
3 |
4 |
5 |
|
Regional Council (Environment Waikato) including regional Civil Defence |
1 |
2 |
3 |
4 |
5 |
|
District Council (Thames/Coromandel) including district Civil Defence |
1 |
2 |
3 |
4 |
5 |
|
Lifeline service providers (roading, electricity, tele-communications etc.) |
1 |
2 |
3 |
4 |
5 |
26. As a result of this "Weather Bomb" event do you intend to:
|
No |
Possibly |
Definitely |
|
|---|---|---|---|
|
Seek information on flood risk to your community |
1 |
2 |
3 |
|
Seek information on things to do to prepare for a possible flood |
1 |
2 |
3 |
|
Become involved with a local group to discuss how to reduce flood risk to your community |
1 |
2 |
3 |
|
Increase your level of insurance |
1 |
2 |
3 |
|
Raise the floor level of our house |
1 |
2 |
3 |
27. Please list any other actions you have undertaken as a result of this event:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
28. Of the following statements, which are correct in your case?
|
Does not apply |
Yes |
No |
|
|---|---|---|---|
|
My insurance company has settled my claim in a fair way |
1 |
2 |
3 |
|
My insurance rates have gone up since the event |
1 |
2 |
3 |
|
I have found it difficult to get insurance cover since the event |
1 |
2 |
3 |
|
I cannot afford insurance cover |
1 |
2 |
3 |
THE FOLLOWING QUESTIONS ASK ABOUT YOUR VIEWS
ON THE USEFULNESS AND ACCURACY OF WEATHER FORECASTS
29. How often do you listen to or read a weather forecast?
Hourly, or several times throughout the day
Daily
Weekly
Rarely
Never (Go to question 34)
30. What is the main reason you would listen to or read a weather forecast?(Tick only one)
To choose clothes for the day
To decide whether to take rain gear with you or not
To plan activities (sports, boating, tramping, gardening, shopping, etc.)
Because it interests me
For work purposes (e.g. to plan farm activities)
Other (Please specify)\ ________________________
31. Would you change plans for a weather-dependant activity (tramping, sport, gardening, etc.) two days ahead because the forecast is for bad weather?
Yes, most often
Yes, but only sometimes
No, never
32. Where do you normally get your weather forecasts from?
Radio
TV
Newspaper
0900 phone
Website
Neighbour, friend, relative or family member
Look out the window
Other (Please specify) ___________________________
33. How often do you think the weather forecasts are right?
All of the time
Most of the time
Some of the time
Not very often
Never
THE FOLLOWING QUESTIONS ASK ABOUT THE LEVEL OF PROTECTION YOU MIGHT EXPECT FROM THE DISTRICT COUNCIL
34. Please indicate on the scale whose responsibility you believe it is to protect us from floods.
|
Not at all (Scale) A great deal |
|||||
|---|---|---|---|---|---|
|
Central Government |
1 |
2 |
3 |
4 |
5 |
|
Regional Council |
1 |
2 |
3 |
4 |
5 |
|
District Council |
1 |
2 |
3 |
4 |
5 |
|
Individual households |
1 |
2 |
3 |
4 |
5 |
|
There is no use preparing as we can't do much anyway |
1 |
2 |
3 |
4 |
5 |
35. Which volunteer organisations are you involved in?
Neighbourhood watch
Friends of the River
Volunteer fire brigade
Lions
Rotary
Other(s) (Please specify) __________________________
None
PEOPLE RESPOND IN DIFFERENT WAYS TO NATURAL DISASTERS.
THE NEXT FEW QUESTIONS ARE DESIGNED TO HELP US BETTER
UNDERSTAND HOW YOUR COMMUNITY MAY RESPOND TO A FUTURE EVENT. REMEMBER ALL INFORMATION GIVEN WILL REMAIN CONFIDENTIAL.
36. Below is a list of statements on how you feel about living in your community. Please use the scale to the right to show how much each statement applies to you, or doesn't apply to you.
|
Disagree Strongly |
(Scale) |
Agree Strongly |
||||
|---|---|---|---|---|---|---|
|
I feel 'at home' in this community |
1 |
2 |
3 |
4 |
5 |
|
|
I am satisfied living in this community |
1 |
2 |
3 |
4 |
5 |
|
|
I am a useful member of this community |
1 |
2 |
3 |
4 |
5 |
|
|
I have the same values and beliefs as my neighbours |
1 |
2 |
3 |
4 |
5 |
|
|
I feel I don't belong in this community |
1 |
2 |
3 |
4 |
5 |
|
|
I am interested in knowing what goes on in this community |
1 |
2 |
3 |
4 |
5 |
|
|
I would be happy to leave this community |
1 |
2 |
3 |
4 |
5 |
|
|
I know my neighbours and/or other community members |
1 |
2 |
3 |
4 |
5 |
|
|
I have no active involvement in this community |
1 |
2 |
3 |
4 |
5 |
|
37. Please think about your life in your community at present. Choose a number from the scale to the right that shows how much you agree or disagree with each of the following statements.
|
Disagree Strongly |
(Scale) |
Agree Strongly |
||||
|---|---|---|---|---|---|---|
|
I feel I have control over the things that happen in my life and in the community |
1 |
2 |
3 |
4 |
5 |
|
|
There is no way I can solve some of the problems I have by myself |
1 |
2 |
3 |
4 |
5 |
|
|
I can't do much to change what happens in my life or in the community |
1 |
2 |
3 |
4 |
5 |
|
|
Somehow problems in my life usually solve themselves |
1 |
2 |
3 |
4 |
5 |
|
38. To what extent might each of the following prevent you from preparing for floods:
|
Not at all |
(Scale) |
A great deal |
||||
|---|---|---|---|---|---|---|
|
Cost |
1 |
2 |
3 |
4 |
5 |
|
|
Skill required to prepare |
1 |
2 |
3 |
4 |
5 |
|
|
Other things to think about instead |
1 |
2 |
3 |
4 |
5 |
|
|
Need for co-operation with others |
1 |
2 |
3 |
4 |
5 |
|
39. To what extent do you think that: (Tick one in each line)
|
Not at all |
(Scale) |
A great deal |
|||
|---|---|---|---|---|---|
|
Floods are too destructive to bother preparing for |
1 |
2 |
3 |
4 |
5 |
|
A flood is unlikely to occur during your lifetime |
1 |
2 |
3 |
4 |
5 |
|
It is unnecessary to prepare for floods as assistance will be provided by the Council and/or the emergency services |
1 |
2 |
3 |
4 |
5 |
|
A damaging flood is something that could occur in the future |
1 |
2 |
3 |
4 |
5 |
40. Do you personally have and pay for yourself/jointly?
|
House Insurance |
Contents Insurance |
|---|---|
|
Yes |
Yes |
|
No |
No |
| Don't know | Don't know |
THE NEXT SET OF QUESTIONS CONCERNS INFORMATION ABOUT YOU AND YOUR HOUSEHOLD. WE WILL ONLY USE THIS INFORMATION TO IMPROVE EMERGENCY PREPAREDNESS IN YOUR COMMUNITY. PLEASE REMEMBER THAT THE INFORMATION WILL BE KEPT ANONYMOUS.
41. Do you, or someone in your house, own or rent the home you live in?
Own or buying, to live in it
Own or buying, but only for use as a holiday home
Rent, to live in it
Rent, but only for use as a holiday home
42. How long have you lived in this community?
_______ years
How long have you lived in this current home?
_______ years
43. Are you?
Male
Female
44. Which best describes the situation you are living in now?
Family with children
Family without children
Alone
With other people, not family
Other (Please specify) _____________________________
45. Which ethnic group(s) do you belong to?
Maori
Pacific Islander
Pakeha/European
Asian
Other (Please specify) _____________________________
46. How old are you?
Under 20
20-30
31-40
41-50
51-60
over 60
47. Are you?
Employed full-time
Employed part-time
Not in paid employment
48. What was your household's total 2002 income (before tax)?
Under $5000
$5000 to $15 000
$15 001 to $20 000
$20 001 to $30 000
$30 001 to $40 000
$40 001 to $50 000
$50 001 to $60 000
Over $60 000
49. What is your highest educational qualification?
No school qualifications
School qualifications
Trade certificate, professional certificate or diploma
University undergraduate degree (e.g. university diploma or bachelor's degree)
University postgraduate degree (e.g. Master's, Ph.D.)
See more on...
Appendix 6: Domestic survey form
March 2004
© Ministry for the Environment