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Monitoring actions

Each signatory to the Urban Design Protocol commits to develop an Action Plan and to monitor and report on their organisation's set of actions. Action Plans are to be developed six months after signing up to the Protocol. The first review of the actions will occur in August 2006, 18 months after the first signatories have signed up. After the initial review signatories may be asked to complete a written questionnaire every two years to help monitor the Protocol.

Questionnaire

An indicative monitoring questionnaire is included on the following pages, to illustrate the type of information signatories should collect.

The purpose of the questionnaire is to help develop some baseline information on the implementation of the Protocol. This will help track:

  • implementation of Urban Design Protocol actions across New Zealand
  • lessons learnt from implementing the Urban Design Protocol actions
  • awareness of urban design
  • significant changes to urban design processes
  • demonstrable urban design outcomes.

It is anticipated that the questionnaire will be tailored for the different types of signatories to the Protocol including central government, local government, developers and investors, and other sectors. The written questionnaire could also be used in conjunction with meetings or focus groups to provide for a range of feedback about actions under the Urban Design Protocol.

Indicative questions on overall action plan

  1. Who is the key contact person for your organisation's action plan?
    Name:
    Position:
    Organisation:
    Email address:
    Phone number:
    Postal address:
    The name of the Design Champion:
  2. List the key actions from your action plan in the table provided here: including a brief description of each action, time scale, indicative budget, and a brief description of progress to date.
 

Describe your action

Time scale

Indicative budget

Progress to date

1

       

2

       

3

       

4

       

5

       
  1. What key outcomes or results have you achieved from doing this set of actions?
  2. As a result of this set of actions what has changed in the built environment?
  3. What were the key benefits of your actions - including who has benefited from them?
  4. How did the actions contribute to the key principles (the seven Cs) of the Protocol?
  5. What are the key lessons learnt from the actions (please try to list five key things you learnt)?
  6. What actions or projects would you like to achieve in the future?

Indicative questions on individual actions (to be completed for each action)

  1. Name of action and brief description.
  2. Is the action completed?
    a) yes b) no c) partly
  3. On a scale of 1-5 how successful was your action (where 1 is less successful and 5 is very successful)?

Less successful

   

 

Very successful

1

2

3

4

5

If it was less successful (1 or 2) explain why (ie, budget, changed focus, other priorities on time, lack of skilled staff, political decision, other).

  1. What worked well and was successful about the action?
    a) built environment outcomes
    b) financial outcomes
    c) collaboration with others
    d) shared learning and improved knowledge
    e) improved processes
    f) improved decisions
    g) raised awareness
    h) unanticipated results
    i) other things (please specify).
    Do you have any further comments?
  2. Describe how you undertook the action (ie, the key processes you used).
  3. Who undertook the action (eg, internal staff, consultant, type of professional)?
  4. Did any collaborative efforts work well?
    a) yes b) no c) partly
    Please explain why/why not.
  5. What feedback did you receive from those involved in the action and the community?
  6. What were the key barriers to overcome (even though you may view the action as successful)?
  7. Could this action potentially be written up as a case study?
    a) yes b) no c) possibly
    Would you be prepared to do this?
    a) yes b) no c) only with assistance