This report provides agencies with information on support and administrtaive services. It helps to improve transparency and identify opportunities for improvement and savings. This agency report is based on the results of the last three years benchmarking exercises for 2011/12, 2012/13 and 2013/14. Definitions and the metrics can be found in the Data Collection Guide for FY 2013/14. More information on BASS, including prior year results, can be found on the BASS page on Treasury's website.