Appendix A: Online questionnaire
Date: 6 October 2009
Subject: Urban Design Protocol and Action Plan Evaluation – Champions and representative survey (MSE REF: 8029)
Champions and Representative
Welcome Email and Introduction Page
(Please refer to separate sheet)
About you
These first set of questions are about you and your Champion role.
Q1. First of all, which of the following best describes your current position?
1 Chief Executive
2 Councillor
3 Director
3 Manager
4 Team leader
5 Senior technical advisor (non-management position)
6 Technical advisor
7 Other, please specify: [TEXT BOX]
Q2. Thinking about how you were selected as the Urban Design Champion, to the best of your knowledge, what were the key selection criteria for your appointment? Please select all that apply. MULTIPLE RESPONSE
1 Seniority of position
2 High public profile/presence
3 Specialist urban design expertise
4 Specific role and/or position within the organisation
5 Passion for urban design
6 Other, please specify [TEXT BOX]
7 None of the above
8 Not sure
9 Prefer not to say
Q3. And how long have you been in this Urban Design Champion role?
1 Less than 12 months
2 Between 1 and 2 years
3 Between 2 and 3 years
4 More than 3 years
5 Not sure
6 Prefer not to say
Q4. Please provide an example of how you personally promote quality urban design.
[TEXT BOX]
Q5. And overall, how effective do you feel you are in your Urban Design Champion role?
1 Not at all effective
2 Somewhat effective
3 Extremely effective
4 Unsure
5 Prefer not to say
Awareness and knowledge of urban design
Thinking about urban design in your organisation
Q6. Since signing up to the Urban Design Protocol, to the best of your knowledge, has your organisation experienced a change in behaviour and/or thinking regarding urban design?
1 Yes
2 No
3 Unsure
4 Prefer not to say
Q7. IF CODE 2 IN Q6, ASK, ELSE SKIP TO Q9. Please explain your answer.
[TEXT BOX]
Q8. IF CODE 1 IN Q6, ASK, ELSE SKIP TO Q9. And is this change driven by.... Please select all that apply MULTIPLE RESPONSE
1 People within your organisation (including Urban Design Champion)
2 Clients
3 Community
4 Professional associations
5 Other consultants
6 Other, please specify [TEXT BOX]
7 Unsure
8 Prefer not to say
Q9. Which of the following statements do you agree or disagree with? RANDOMISE STATEMENTS
| Strongly disagree | Disagree | Neutral | Agree | Strongly agree | Unsure | |
|---|---|---|---|---|---|---|
| Senior management strongly support (s) urban design | 1 | 2 | 3 | 4 | 5 | 6 |
| Our elected representatives strongly support urban design | 1 | 2 | 3 | 4 | 5 | 6 |
| Quality urban design is extremely important in our organisation | 1 | 2 | 3 | 4 | 5 | 6 |
| A quality urban environment is identified as a key priority in our organisation’s outcomes | 1 | 2 | 3 | 4 | 5 | 6 |
| We take a multi-disciplinary approach to urban design (i.e. a variety of skills are applied to a project) | 1 | 2 | 3 | 4 | 5 | 6 |
Q10. What would you say were the main things influencing or assisting quality urban design in your organisation? (Including both internal and external influences)
[TEXT BOX]
Q11. In your opinion, what are the main barriers stopping quality urban design being achieved in your organisation?
[TEXT BOX]
Action plans and other programmes
Focusing now on your organisation’s Action Plans and other programmes.
Q12. Which of the following statements do you agree or disagree with? RANDOMISE STATEMENTS
| Strongly disagree | Disagree | Neutral | Agree | Strongly agree | Unsure | |
|---|---|---|---|---|---|---|
| Urban design principles are applied in our work/ projects | 1 | 2 | 3 | 4 | 5 | 6 |
| Urban design concepts influence new policy development | 1 | 2 | 3 | 4 | 5 | 6 |
| Undertaking our urban design action plans is of high value | 1 | 2 | 3 | 4 | 5 | 6 |
| Urban design action plans are an effective mechanism for demonstrating our commitment to the Protocol | 1 | 2 | 3 | 4 | 5 | 6 |
| We are using or leveraging off the Protocol to achieve our projects | 1 | 2 | 3 | 4 | 5 | 6 |
Q13. Thinking specifically about your organisation’s ‘best’ urban design action, what would you say were the main factors contributing to the action’s success? Please be as specific as possible and include information about what the action is.
[INSERT COMMENT BOX]
Q14. And in your opinion, what did your organisation find difficult, would consider changing, or lessons learnt, about this action?
[INSERT COMMENT BOX]
Q15. And approximately, how many urban design work/programmes has your organisations completed that were not included in your urban design action plan? Please specify the amount in the box below.
[TEXT BOX]
1........None
Q16. To the best of your knowledge, has your organisation .....
| Yes | No | Not sure | Prefer not to say | |||
|---|---|---|---|---|---|---|
| Managed construction projects using urban design principles? | 1 | 2 | 3 | 4 | ||
| Tendered or evaluated tenders considering urban design principles? | 1 | 2 | 3 | 4 |
Q17. Please provide a best practice example of how quality urban design is integrated into your work/programmes
[TEXT BOX]
Q18. Please provide a best practice example of how your organisation applies the principles of the Urban Design Protocol.
[TEXT BOX]
Q19. IF CODE 1 IN Q16B, ASK, OTHERWISE SKIP. Please provide a best practice example of how your organisation has tendered or evaluated tenders considering urban design principles.
[TEXT BOX]
Q20. IF CODE 1 IN Q16A, ASK, OTHERWISE SKIP. Please provide a best practice example of how your organisation has managed construction projects using urban design principles.
[TEXT BOX]
The protocol
Q21. Thinking about the Urban Design Protocol, to what extent do you agree or disagree with each of the following statements? RANDOMISE STATEMENTS
| Strongly disagree | Disagree | Neutral | Agree | Strongly agree | Unsure | |
|---|---|---|---|---|---|---|
| The Urban Design Protocol is influencing strategic decisions being made in our organisation | 1 | 2 | 3 | 4 | 5 | 6 |
| The Protocol qualities of urban design or the 7c’s are being used/referenced in our publications and/or documents | 1 | 2 | 3 | 4 | 5 | 6 |
| The Protocol has been used/referenced in the development of other policies | 1 | 2 | 3 | 4 | 5 | 6 |
| Having our own urban design guidance is of high value to our organisation | 1 | 2 | 3 | 4 | 5 | 6 |
Q21a. And to the best of your knowledge, has your organisation developed, or is currently developing, its own urban design guidance?
1 Yes
2 No
3 Unsure
4 Prefer not to say
Q21b. IF CODE 2 OR 3 IN Q21A, ASK OTHERWISE SKIP TO Q22. Over the next 12 months, how likely is your organisation to start developing its own urban design guidance?
1 Not at all likely
2 Somewhat likely
3 Extremely likely
4 Unsure
5 Prefer not to say
Q22. Approximately, what level of investment (i.e. dollar value) has your organisation put into (or directed towards) urban design capability or specific projects to date?
[TEXT BOX]
Networking and sharing information
Q23. Thinking about the networking activities you have attended in the past 2 years, how would you rate the level of value you received from the following?
| Of little or no value | Somewhat of value | Extremely valuable | Unsure | Prefer not to say | Have not attended in past 2 years | |
|---|---|---|---|---|---|---|
| Urban Design Protocol events (Urban Design Symposium 2008, Review of Urban Design Case Law Seminar 2009) | 1 | 2 | 3 | 4 | 5 | 6 |
| Urban design related networking groups or activities not organised by the Ministry (e.g. Urban Design Forum) | 1 | 2 | 3 | 4 | 5 | 6 |
| Seminars and symposiums other than the Urban Design Protocol Symposium and seminars | 1 | 2 | 3 | 4 | 5 | 6 |
Q24. And what value have you received from doing the following?
| Of little or no value | Somewhat of value | Extremely valuable | Unsure | Prefer not to say | Have not undertaken | |
|---|---|---|---|---|---|---|
| Exchanging urban design related information and research with others | 1 | 2 | 3 | 4 | 5 | 6 |
| Supporting other organisations | 1 | 2 | 3 | 4 | 5 | 6 |
Q25. IF CODES 2 OR 3 IN q24b, ASK, OTHERWISE SKIP. Please provide an example of how your organisation has supported others.
[TEXT BOX]
The Ministry’s role
Thinking about all the services and support the Ministry provides regarding the Urban Design Protocol and Action Plans.
Q26. Of the services and support you have received from the Ministry, please indicate the level of value you received for each of the following.
| Of little or no value | Of some value | Extremely valuable | Unsure | Prefer not to say | Have not used | |
|---|---|---|---|---|---|---|
| The Action Plan pack | 1 | 2 | 3 | 4 | 5 | 6 |
| Urban Leader monthly e-newsletter | 1 | 2 | 3 | 4 | 5 | 6 |
| Urban Design Toolkit | 1 | 2 | 3 | 4 | 5 | 6 |
| The review of Urban Design Case Law | 1 | 2 | 3 | 4 | 5 | 6 |
| Urban Design Case Studies for Local Government | 1 | 2 | 3 | 4 | 5 | 6 |
| Support and training for Urban Design Champions | 1 | 2 | 3 | 4 | 5 | 6 |
| Support and guidance in the development of action plans | 1 | 2 | 3 | 4 | 5 | 6 |
| Other Ministry tools and resources | 1 | 2 | 3 | 4 | 5 | 6 |
Q27. If code 6 in q26b, skip to q28, otherwise ask. Approximately, how many people do you forward the Urban Leader monthly e-newsletter to?
[TEXT BOX]
Q28. Does your organisation use any other urban design related tools and resources (other than those provided by the Ministry)? If yes, please list the ones you most frequently use.
[TEXT BOX]
Q29. And overall, how would rate the level of value you receive from these other tools and resources?
1 Little or no value
2 Somewhat valuable
3 Extremely valuable
4 Not sure
5 Have not used other tools and resources
6 Prefer not to say
Q30. And in your opinion, what is the Ministry’s role in terms of supporting the Urban Design Protocol and networks?
[TEXT BOX]
Q31. If the Ministry were to publish more case studies of quality urban design, please indicate the type of case studies you would be most interested in. Please be as specific as possible.
[TEXT BOX]
Q32. Finally, if you wish to make any other comments regarding the subject of this survey, please type in the box below.
[TEXT BOX]
Closing
Thank you for taking the time to complete this survey today. Your responses have now been submitted.
If you have any further questions about this survey, please contact please contact Yvonne Weeber on (04) 439 7564 or Yvonne.weeber@mfe.govt.nz.
You may now close your browser window.
