The Protocol identifies six essential design qualities that create quality urban design: the six Cs. They are: Context, Character, Choice, Connections, Custodianship and Collaboration. These are a combination of design processes and outcomes.
The six Cs:
Towns and cities are more than the sum of their parts. Quality urban design is about seeing buildings, places and spaces not as isolated elements but as part of the whole town or city. For example, a building is connected to its street, the street to its neighbourhood, the neighbourhood to its city, and the city to its region.
Quality urban design:
1. The Civic Square in Wellington is the cultural hub of the city and a central focus for public performances, festivals and celebrations. A mix of uses surround the square including offices, the Town Hall, public library, city gallery, childcare centres and cafés.

2. This streetscape in Hastings reflects a scale and detailing appropriate to its surroundings highlighting the ability to successfully combine infrastructure with water and lighting features.
Quality urban design reflects and enhances the distinctive character of our natural environment, heritage and Kiwi culture. Character is dynamic and evolving, not static. Reinforcing character ensures new buildings and spaces are unique to their location and add value to our towns and cities by increasing tourism, investment, identity and community pride.
Quality urban design:
1. Design can accentuate urban form and establish a strong sense of place. This scene in Waitara clearly reflects its coastal heritage.
2. This building in Ponsonby Auckland responds positively to its prominent corner site.
Quality urban design is about planning for diversity and offering people choice within our urban areas. Diversity of urban form, densities, building types, public spaces, transport modes and activities increases choices for people as well as making a more attractive urban form. Flexibility and adaptability provides for unforeseen uses and creates resilient and robust towns and cities.
Quality urban design:
1. A variety of activities blend with public spaces along the Tauranga waterfront creating active building edges.
2. The Chancery in Auckland demonstrates many good urban design qualities including quality public space, mixed use and a diverse urban form.
Good connections enhance choice, strengthen transport networks, support social cohesion and make places lively and safe. Quality urban design is about recognising the importance of how all forms of infrastructure, including roads, railways, cycle tracks, paths, pipes, and power and communication networks connect. Towns and cities with good connectivity between activities and with careful placement of facilities reduce travel distances and times and environmental impacts. Where physical layouts and activity patterns are easily understood, residents and visitors can move around easily.
Quality urban design:
1. A quality public transport interchange in Wellington also provides opportunities for social interaction.
2. This alley in Vulcan Lane, Auckland provides a vibrant and attractive street for pedestrians.
Quality urban design reduces the environmental impacts of our towns and cities through environmentally sustainable and responsive urban design solutions. Stewardship of our towns and cities ensures enjoyable, safe public spaces and a quality environment that creates a sense of ownership and responsibility in all residents and visitors.
Quality urban design:
1. The addition of a well designed pedestrian connection linking between suburbs in Waitakere City has been combined with rehabilitation of the stream environment.
2. The recently opened Landcare Research Building in Auckland applies sustainable design and engineering principles to create a truly sustainable building.
Our towns and cities are designed incrementally as people make decisions on individual projects. Quality urban design requires good communication, real dialogue and a shared vision and understanding among all those making decisions: central government, local government, professionals, transport operators, developers and occupants. To improve our urban design capability we need integrated training, adequately funded research and shared examples of best practice.
Quality urban design:
1. Quality urban design recognises the different needs and viewpoints of all members of the community.
2. Quality urban design incorporates viewpoints from the community and different disciplines.
Quality urban design is about seeing buildings, places and spaces not as isolated elements but as part of the whole town or city.