Archived publication
This publication is no longer current or has been superseded.
Table 3: Stakeholders: their interests, impacts and required responses
Return to the point in the document where this table is located.
| Ref |
Stakeholders |
Objectives for or interest in environmental management |
Likely impact on efficiency and/or usage levels |
Response(s) required |
|---|---|---|---|---|
1 |
Landlord |
Future-proofing asset Tenant satisfaction Longer lease term Enhanced building rental and valuation |
High |
Ensure the building performance specification is delivered, any remedial works required are actioned, and the building is correctly commissioned, operated and maintained. |
2 |
Tenant |
Lower operating costs and environmental impacts Government commitments (Govt³) Improved user satisfaction and productivity |
Medium |
Ensure the hard and soft fit-out design and equipment do not compromise the base building environmental performance. Make sure occupants use the building as intended. |
3 |
Occupants |
Comfort, ease of use Amenity and user satisfaction |
High |
Encourage sustainable behaviours by occupants. |
4 |
Facilities manager |
Minimise operating costs Maintain building asset value Maximise tenant satisfaction |
High |
Operate and maintain the building correctly and efficiently. |
5 |
Contractor(s) |
Complete project on time, on budget and to required quality, with minimum call-backs |
Low, provided they have done their job properly. |
Ensure project is properly completed, tested and commissioned and defects are cleared. |
6 |
Designers |
Meet or exceed design intent predictions, in terms of environmental performance |
High for first year only, provided they have done their job properly. |
Communicate the design intent and sustainable use of the building and involvement in the first-year fine-tuning process. |
7 |
Cleaning contractor |
Daytime cleaning possibilities to reduce energy use Improvements to indoor air quality |
Medium |
Minimise the cleaning period and associated energy use. Adhere to waste management principles. Use environmentally friendly cleaning materials. |
8 |
Electricity supplier |
Use of electricity as an energy source Reductions in peak demand |
Low |
Ensure tariffs are competitive and encourage demand reduction. |
9 |
Gas supplier |
Use of gas as an energy source and reduction in peak demand. |
Low |
Ensure tariffs are competitive and encourage demand reduction. |
