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Palmerston North project trial

Project trial: using the qualities

Purpose and process

The project trial was the first stage of a project to create an urban design strategy for Palmerston North. It aimed to identify a range of qualities and attributes that would help define urban amenity at the local level.

The project trial involved a series of focus group workshops where participants discussed ‘liveability’, the qualities that underpin liveability, and the attributes that make up those qualities.

Participants invited to the workshops represented a range of interests, (such as property developers, councillors, and iwi representatives) but did not represent a cross-section of the community.

Identifying qualities and attributes

Before the workshops began, participants received a brief discussion document about ‘liveability’ and the qualities that underpin it. The Council included the qualities Sense of Place, Legibility, Amenity, Diversity and Choice, Robustness/Fit/Responsiveness, Accessibility, and Efficiency.

The workshops were facilitated by an urban designer and council staff. The workshops had a structured but informal format, and began with a slide presentation. Discussion then focused on identifying the qualities and attributes that make Palmerston North a good place to live. Participants had a set of ‘liveability keywords’ to aid discussion.

Participants felt that the qualities were a useful framework for thinking about liveability, and that the physical attributes that made Palmerston North a good place to live were easily matched with those qualities. As the workshops progressed, the qualities were refined a little, but not radically changed.

Lessons learned

The workshops provided a useful way to identify the qualities and attributes that make a city a good place to live. Circulating background information and using keywords at the workshops helped to focus the discussion. Keeping the workshops ‘non-academic’ encouraged direct and meaningful feedback.

What are attributes?

Resource: list of qualities

Resource: Letter, discussion document, keywords list [Word doc 224kb]

Live + Work + Play — LIVABLE URBAN ENVIRONMENTS