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Figure 2: Customer satisfaction for 2005/2006 and 2003/2004

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Source: RMA survey of local authorities 2005/2006, questions 6.12-6.13; and 2003/2004, questions 6.13-6.14.

Text description of figure
  2005/2006 (n=25) 2003/2005 (n=38)
Very dissatisfied 0 0
Dissatisfied 4 0
Neutral 4 11
Satisfied 76 68
Very satisfied 16 21