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Table 5.1: Drivers specific to programme participation

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Category of driver

'For' or 'against'

Influences within the individual's immediate, day-to-day circumstances
(5.5)
Knowledge, understanding and skills to make decisions to change
(5.6)
Influences from the public policy environment

(5.7)
Influences from the community and the immediate social environment
(5.8)
The orientation of home heating and related commercial services
(5.9)

Drivers encouraging change to cleaner heating, improved energy efficiency and warmer homes

(1) Being able to meet eligibility criteria

(2) Assistance sufficient to make change possible

(3) Financial incentive sufficient to 'tip' the decision

(1) Awareness of the programme

(2) A programme that is simple to understand

(3) The role of in-home assessments to customise solutions

(4) Rising expectations of the quality of energy services, comfort and warmth

(1) Government leadership

(2) Co-ordination of policy and programme effort across government

(3) Sustaining public programme efforts and promotions over the long term

(4) The role of incentives to accelerate change

(1) Using organisations/people with established relationships to households to promote the programme

(2) Using organisations/people with established relationships to households to deliver the programme

(3) Information sources that are trusted

(4) Local champions

(5) Skilled project managers for local projects

(1) Using registered installers who are audited

(2) The role of approved suppliers/ installers in educating other professionals

Drivers inhibiting change to cleaner heating, improved energy efficiency and warmer homes

(4) Inflexible eligibility criteria as the only gateway to participation

(5) Eligibility requirements that are complicated and onerous

(6) Insufficient levels of social marketing to reach enough households

(5) The cross-compliance requirement to insulate homes

(6) Ineffectual deadlines

(7) Insufficient $ resources for promotion

(8) Failure to build working relationships

(9) Staff turnover

(10) Commercial tendering procedures

(11) Inability of programme implementers to target households

 

(3) Finance, mortgage (and energy sector) not engaged

 

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