Annual Report 2003/2004

1 Overview

2 Statement of Service Performance for the Year Ended 30 June 2004

3 Financial Statements for the Ministry for the Environment

4 Financial Statements and Schedules: Non-Departmental

5 Triple Bottom Line Progress

6 Management of the Ministry

7 Contact Information

Quality Standards for Policy Advice

The Ministry has a number of policies, standards, best practice documents and standard operating procedures to ensure that its service performance remains at an optimum level. These standards are applied to all aspects of our organisation, and are maintained through internal processes to ensure the quality of our policy advice. Such processes include peer review, and consultation within the organisation and relevant external agencies.

Additionally, the General Managers work with the Chief Executive and the Deputy Chief Executive on a regular basis, with all issues discussed at weekly meetings to ensure work programmes remain consistent with the Ministry's core objectives.